Privacy Policy

TERMS OF USE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEB SITE.

PRIVACY STATEMENT

We appreciate the trust that you place in For Keeps Sake, Inc. (hereinafter referred to as FKS, we, our, or us). We are committed to respecting and protecting your privacy and the security of your personal information. Our Privacy Statement discloses the information we collect and how we may use it. We wish to reassure users of our website that we will not sell or share user information in any manner other than is set forth in these Terms of Use/Privacy Statement.

Collection, Utilization, and Sharing of Information

FKS may collect your personal information, (including, but not limited to name, address, phone number(s), e-mail address, and credit card information) by website, email, fax, or phone contact when you:

• • Place an order
• • Request a brochure
• • Use or purchase a gift certificate
• • Request notification of an order status
• • Return an item or have a damage claim
• • Participate in a survey or promotion
• • Submit an email
• • Offer suggestions or comments

In order for us to provide you with the best possible shopping experience and fulfill your orders or requests, or if we have trouble processing a request, order, or delivery, FKS will use the information gathered to contact you. Where appropriate we may share information with trusted third parties in order that they may contact you to assist in the resolution of any issues or problems associated with your purchase and/or execution of the product warrantee.

We utilize other companies or individuals to provide certain services in the course of business including manufacturing, credit card processing, shipping, e-mail distribution, promotions and advertising, and market research and supply them only with the information necessary to perform their services in behalf of FKS and our customers.

Information provided by you may be gathered and used for statistical and analytical purposes by FKS and potentially shared with suitable third parties whom we may employ to accomplish those purposes including:

• • Gathering of broad demographic information to analyze trends in purchasing, assist in product development and better serve our customers needs and requests as they arise or change.
• • To analyze the navigation of and administer the website for its improvement in layout, design, utilization, etc. to enhance your browsing and shopping experience.
• • Analyze marketing effectiveness and strategies
• • Provide updated information on our products, product utilization, new products, and/or supplementary products offered by us or other associated companies that can be used with our products.
• • Where appropriate, we may share aggregated statistical information with our business partners or trusted third parties.

Information gathered for these purposes would not include any personally identifying information.

Because our products are an investment and of such high quality, we appreciate customer input and support in assisting others in making informed decisions in their choice with respect to our products. We may, upon our request and/or your offering, and only upon your voluntary participation and consent, utilize personal statements, testimonials, e-mails, pictures, or other material or information provided by you, for the purpose of product promotion and advertising on our website or in print. We also may compile and maintain a list of past/current customers who are willing to talk with potential customers and provide product endorsement and/or display. Participation is always voluntary, and only information you consent to, and feel comfortable sharing, would be utilized. Use of such information or materials can be revoked by you at any time upon your request. No financial information, i.e. credit card processing information, would be disclosed at any time in these situations. For Keeps Sake is not responsible for and cannot control all information or representations made by outside parties in their individualized use or representation of our products.

We may disclose personal identifying and account information on rare occasions such as required by law or legal process to protect and defend the rights of FKS, our website and its users and/or for enforcement of our terms of use. We may also share information with companies assisting in fraud protection or investigation and credit risk reduction.

Use of E-mail by FKS

When you provide FKS with your email address, it may be used in a variety of ways as necessary to complete your transaction(s) with us. We may use your email address to:

• • process, clarify, or confirm your order
• • respond to your request
• • respond to your email questions
• • communicate with you for a variety of reasons
• • notify you of order availability
• • use as a method of correspondence from FKS regarding new products, promotions, etc.

We also use your email address on the Fed Ex shipping site while generating shipping labels. This will prompt Fed Ex to send you an email confirming shipment and also provide the tracking number associated with each package shipped. This information is not utilized by Fed Ex for any other purpose.

Your email address is not sold or shared with other entities other than to accomplish order fulfillment, or as mentioned in other areas of this privacy policy.

Use of Cookies

"Cookies" are small pieces of data/information that are stored by your Web browser on your computer. They enable you to place an order on our Web site and store and save your preferences, personalizing your online shopping experience. For example, cookies may be used on our site to remember items in your shopping cart, to check out, to recognize you when you return to our Web site, to study how our customers navigate our site and which products they request in their surfing. The use of cookies is standard among web site on-line ordering merchants, including FKS. If you set your computer to refuse cookies, please call us at 866 or 801-967-6664 to place your order.

Links

Occasionally, we may provide links on our Web site to other sites that we think offer supplies that would compliment our products. These sites are operated independently of FKS, thus we do not have control of such sites and are not responsible for their content or the hyperlinks or advertising they may have on their sites. In addition, each site will have their independently established privacy and security policies. We encourage you to review those policies on sites that you visit. It is also possible, when on our site or an affiliate site, that you could be directed to other sites that are beyond our control, such as when clicking on a banner advertisement and consequently being redirected to another site.

Occasionally FKS advertises with industry magazines and their associated web sites which offer a link to our web site. This is for your convenience and for promotion of our site and products. We are unable to ensure that you will be sent directly to our site, but in good faith intend this to be the case. Nor can we be responsible for any content of other said sites as noted above.

Surveys and Promotions

There will be times that we may request information from users of the FKS Web site or phone patrons in conjunction with a survey, contest, or promotion. Participation in these activities is purely voluntary. The information requested may include, for example:

• • Contact information (name, address, phone)
• • Demographic information (age, zip code, etc.)
• • Product preference (style, finish, size, craft supply usage, etc.)

Our intent in collecting this information is to improve our web site, analyzing current product use, analyze data for development of new products or improving existing products, and notification of contest or promotion winners, etc.

Security Information

The security of information we collect from you is of great interest and concern to us. It is our intent to protect the information entered in our site. We use a variety of current and industry standard technologies and processes for the protection of our customer data. Credit card information is particularly guarded by the use of industry standard Secure Sockets layer (SSL) encryption software, and processed by Authorized.net and NOVA services. While ‘surfing’ you may notice an un-locked icon on your browser, whereas, while on a secure page, such as the order form and check-out, the icon becomes locked. While these methods afford security, there is no transmission of information over the Internet that can be guaranteed to be 100% secure, thus, FKS cannot ensure or warrant the security of any information you transmit, and you assume all risk and responsibility for your use of the FKS Website. Whenever information is given out online through avenues such as chat rooms and message boards, etc., that information can be collected and used by people that you may not know about, thus, FKS cannot guarantee and is not responsible for the security of any information that you may disclose through such avenues, and you assume all risk and responsibility for this as well.

Our handling of your personal and financial information is strictly controlled. We limit the information that we provide to the outside companies that we work with to only that information which is necessary for them to perform their service and carry out their responsibilities to us and our customers. Likewise, all of the information received of customers is maintained in confidentiality in our office paper and computer records and on-line files. Any paper generated forms are also kept in confidentiality and records which become unnecessary for business reference containing sensitive information are shredded to prevent inadvertent information transmission. Only those of our employees who need specific information to perform their job may have access to personally identifiable information.

Consent

By using the FKS Web site, you agree to the terms and conditions set forth in these Terms of Use and Privacy Statement, and you consent to the collection and use of information by FKS as disclosed in this Privacy Statement. If you do not agree to these Terms and Privacy Statement, we ask that you not use the FKS site. We may modify this Privacy Statement at any time by updating these postings. Use of the FKS Web site following the posting of changes to these terms and statement will indicate your acceptance of those changes; therefore, you should periodically review these pages to be apprised of the current terms in effect.

Contact Information

If you have any question or comment regarding For Keeps Sake or its Website, or need assistance, please contact us at:

For Keeps Sake, Inc.
3718 W. Thunderbird Way
Salt Lake City, UT 84118
801-967-6664 or 866-967-6664 (toll free)
801-965-0318 (fax)
info@for-keeps-sake.com